NRPA's Commission for Accreditation of Park and Recreation Agencies (CAPRA) provides quality assurance and quality improvement of accredited park and recreation agencies throughout the United States by providing agencies with a management system of best practices. CAPRA is the only national accreditation of park and recreation agencies and is a valuable measure of an agency’s overall quality of operation, management, and service to the community. Achieving CAPRA accreditation is the best way to demonstrate that your agency and your staff provide your community with the highest level of service.
Benefits of Accreditation
For Your Community
- Demonstrates that the agency meets national standards of best practice.
- Recognizes the community as a great place to live.
- Helps secure external financial support and reduce costs for the community.
- Holds an agency accountable to the public and ensures responsiveness to meet their needs.
- Ensures that all staff are providing quality customer service.
For Your Agency and Staff
- Provides positive public and political recognition.
- Proves to decision makers, stakeholders and the public that the agency is operating with the best practices of the profession.
- Increases credibility and can improve internal and external funding.
- Improves overall operations and increases efficiency.
- Enhances staff teamwork and pride by engaging all staff in the process.
- Creates an environment for regular review of operations, policies and procedures, and promotes continual improvement.
The CAPRA Accreditation Process includes 5 steps:
- Submit Preliminary Application and Fee
- Attend CAPRA Accreditation Training (online or in person)
- Prepare Self Assessment
- Host Onsite or Virtual Evaluation by trained CAPRA Visitors
- Attend Official CAPRA Hearing in person or virtually at NRPA’s Annual Conference
Reaccreditation Required Every 5 Years
Agencies must repeat this process every 5 years to stay in compliance with CAPRA’s guidelines.
Agency Accreditation Community
Through NRPA Connect, CAPRA hosts an open forum for discussion, sharing of information, and public comment on CAPRA standards and processes. Join the discussion