Assess Your Agency with the 2019 NRPA Agency Performance Review

April 5, 2019, Department, by Kevin Roth, Ph.D.

2019 April Research Assess Your Agency

The NRPA Research team is proud to announce the release of the 2019 NRPA Agency Performance Review (APR), our annual review of data and insights for U.S. park and recreation agencies. Delivered with this month’s issue of Parks & Recreation magazine, the report summarizes the key findings from NRPA Park Metrics, our benchmarking tool that assists park and recreation professionals in the effective management and planning of their operating resources and capital facilities.

This year’s APR features 23 charts and tables on financial and performance metrics collected from the survey responses of 1,075 park and recreation agencies. These charts and tables cover:

  • Park Facilities (parks and non-parks, indoor and outdoor facilities)
  • Programming (team sports, fitness, enhancement classes and programs for children, seniors, people with disabilities)
  • Responsibilities of Park and Recreation Agencies (spanning from operating parks and facilities to programming types)
  • Staffing (typical full-time equivalent employees (FTEs) counts, key staff responsibilities)
  • Budget (operating expenditures amounts and purposes)
  • Agency Funding (sources of funding, cost recovery, capital spending)
  • Agency Policies (permitting the use of tobacco and alcohol, admission and park fees)

A Snapshot of Parks and Recreation

We see the APR as serving two purposes: first, as an annual almanac highlighting the vast offerings of park and recreation agencies and how these important institutions deliver on their mission, and second as a starting place to compare your agency’s performance against their peers. For example, this year’s APR tells us that the typical park and recreation agency:

  • Manages 10.1 acres of park land for every 1,000 residents they serve
  • Has one park for every 2,181 residents
  • Is most likely to offer summer camps (82.4 percent) and playgrounds (94.4 percent) for local children
  • Has operating expenditures per capita of $78.69/year
  • Has cost recovery to the equivalent of 27.3 percent of their annual operating expenditures
  • Has a workforce with 8.3 FTEs for every 10,000 residents they serve

Comparing Your Agency to Its Peers

As much as these findings inform policymakers and the public about how park and recreation agencies impact their communities, they do not say what is best for your agency. Why? Because the APR does not include “national standards,” and the benchmarks do not represent any sort of “standards” against which every park and recreation agency should measure itself.

Instead, the report presents most of the data in the APR with medians, along with data responses at the lower quartile (lowest 25 percent) and upper quartile (highest 25 percent). The data allows for insights into not only where your agency stands compared to “typical” agencies, but also compared to the full spectrum of agencies at both the high and low quartiles. Many metrics include the top-line figures, as well as certain cross tabulations of jurisdiction population or population density. You can find an even more comprehensive set of cross tabulations as a set of interactive tables at

You can go further by building a customized benchmark report based on a peer group you define. Go into NRPA Park Metrics to filter the data by agency type, size and geographic region. You can enhance this experience even further by entering your agency’s data into NRPA Park Metrics, after which you can generate reports that compare your agency’s data with the key metrics of agencies throughout the United States.


This year’s survey and APR also included a new set of questions that explored the prevalence of certain agency-level policies. Now, you can see how your agency’s policies compare with those of your peers across the nation. For example, we learned that 3 in 4 park and recreation agencies have policies that prohibit the use of tobacco products in their parks and at their facilities and grounds. Other takeaways from the policy questions are that most park and recreation agencies:

  • Have a policy that allows the consumption of alcohol by legal-aged adults at some of their premises (67 percent)
  • Provide healthy food options at their concession stands (67 percent)
  • Provide healthy food options in their vending machines (65 percent)

Fewer agencies, however, sell alcohol (46 percent), charge admission fees (17 percent) and charge parking fees (14 percent) at any of their premises.

Only You Can Make Park Metrics and the APR Better

Taken together, the 2019 NRPA Agency Performance Review and NRPA Park Metrics represent the most comprehensive collection of park and recreation-related benchmarks and insights that inform professionals, key stakeholders and the public about the state of the park and recreation industry. However, it does not happen without the data contributions made by park and recreation professionals like you.

Even though we have published this year’s APR, it is not too late to enter your agency’s data. Not only does entering data give your agency the most customized comparisons available, but you would also be benefiting the 10,000-plus agencies across our nation that want to learn what their peers are doing. Whether you are entering your agency’s data or using the reporting tools, please let us know how we can help.

Kevin Roth, Ph.D., is NRPA’s Vice President of Professional Development, Research and Technology.