On this episode of Open Space Radio, we explore what it means to lead with empathy and why people-centered leadership can have a lasting impact on our teams and our communities as a whole.
Joining us for the conversation is Shannon Harris, CPRE, CPO, executive director of the Carson Valley Swim Center and past president of the Nevada Recreation& Parks Society. Throughout her career, Shannon has built a reputation as a thoughtful, compassionate leader. Someone who shows up, listens, builds trust, and creates opportunities for others to grow and thrive.
After spending some time with her at the Nevada Recreation & Parks Society Annual Conference, as well as this conversation, it’s extremely clear that Shannon prioritizes her people, relationships and continuous growth. And, on this episode, she shares lessons learned from leading intergenerational teams, creating supportive workplace cultures and empowering others to discover their own leadership potential.
So whether you're leading an organization, managing a team or just looking for ways to make a positive impact, Shannon's insights are a powerful reminder that leadership starts with recognizing the humanity in others (and in ourselves).
Tune in to the full episode below to learn:
- Why showing up and being present are foundational leadership skills.
- How empathy and active listening help build trust and create healthier workplace cultures.
- Ways leaders can use policies and organizational culture to demonstrate care and support for staff.
- The importance of empowering employees at every level to see themselves as leaders, regardless of their title.
- How kindness, vulnerability and community partnerships can create spaces where people feel valued and supported.
- And much more!
Listen to the episode for the full story.
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If you enjoyed this episode or learned something that might help you make a positive impact in your community, please consider donating to NRPA. Your gift will support our storytelling efforts and our mission to advance parks, recreation and environmental resilience efforts that enhance the quality of life for all. Give today at nrpa.org/donate.
This season of Open Space Radio is sponsored by:
Play brings people together through connection, creativity and growth. At BCI Burke, they design outdoor recreation environments that inspire exploration and support the work of parks and recreation professionals — including the next generation of leaders shaping the future of play. Together, we’re creating spaces where everyone feels welcome to move, play and belong.
Learn more at bciburke.com
Thanks to BCI Burke for supporting this episode and for their continued commitment to Play That Moves You®.