Professional Development Planner

September 1, 2014, Department, by NRPA

NRPA is dedicated to providing learning opportunities to advance the development of best practices and resources that make parks and recreation indispensable elements of American communities. Click here to find out more.


CPSI Program

The Certified Playground Safety Inspector (CPSI) certification program provides the most comprehensive training on playground safety standards and the credentials to inspect playgrounds for safety compliance.


1–3, Flagstaff, Arizona

6–8, Little Rock, Arkansas

12–14, Charlotte, North Carolina

21–23, Chicago area, Illinois

22–24, Harrisonburg, Virginia

27–29, The Woodlands, Texas

28–30, Hamburg, New York

29–31, Lexington, South Carolina


4–6, North Kansas City, Missouri

4–6, Winter Park, Florida


2–4, Harrisburg, Pennsylvania


AFO Program

The Aquatic Facility Operator (AFO) certification is a state-of-the-art certification for pool operators and aquatic facility managers.


9–10, Oviedo, Florida 

16-17, Hays, Kansas

16–17, Hershey, Pennsylvania


Online Learning

Online Learning is a cost-effective and flexible way to educate staff, provide training and earn Continuing Education Units (CEUs) without leaving the comfort of your home or office. Visit NRPA’s Online Learning Center and choose from one of our many courses.

Customer Service in a Digital Age

Member: $25 Nonmember: $33 

Customer service is no longer just a smile at the front desk or a pleasant greeting on the phone. In this digital age, we interact with customers in a multitude of ways, and each encounter shapes the customer’s experience and their impression of our service. Discover how to effectively serve the customer in the digital age by applying century-old principles to day-old technology. CEUs: 0.1

Improving Your Communication Skills

Member: $25 Nonmember: $33

Want to be a more effective communicator? This course will help you identify the communication issues that are common in the current workplace and offer professional skills to help you sustain working relationships and further develop those already in place. By reviewing the different types of communication in the workplace and demonstrating skills for those different avenues, you will become a competent communicator. CEUs: 0.1   


Schools and Conferences

NRPA Conferences and Schools are forums where the park and recreation community comes together to exchange ideas and information. Register now for these upcoming events.

NRPA Congress & Exposition: October 14–16, 2014

NRPA Supervisors Management School: November 2–6, 2014

NRPA Event Management School: January 18–22, 2015  

NRPA Maintenance Management School:  January 25–30, 2015