Recreation Employee Conversations (REC): One-on-One Check-Ins

Session Type:  Speed Session (20 miniutes)

Track: Employee and Volunteer Management


Can you say your workplace culture values actionable feedback, staff development and personal connection if you don't have uninterrupted time to give your staff and volunteers the floor to share their work experiences? In 20 minutes, learn to develop a five-question "listening" system that will allow you to check in with your part-time staff (one-on-one and in 10 minutes or less!) and hear in their own words about their workplace wins, current challenges, operational suggestions, peer contributions and suggestions for leadership (that's you!). Leave with a five-question template to take and tweak as well as master documents to set up your sessions, explain the impact to staff and volunteers, and organize and collect your data.


Learning Outcomes:

Learn how to create one-on-one feedback based check-in sessions with your part-time staff and volunteers.

Learn how to use a series of questions to gather feedback from your part-time staff and volunteers and how to rework questions to fit your organization and the individual in front of you to elicit a valuable response,



Katherine Connell

Aquatics Program Supervisor, City of Iowa City, Iowa

Kate Connell is an advocate for equity in recreational water use and has assisted in providing free swimming lessons, safety education and accessible pool events. Connell leads trainings and conversations on equitable aquatics, staff training and humanness through leadership. She also is experienced in private recreation as a yoga teacher trainer and author of The Art of Teaching Private Yoga.

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