Next Practices for Parks and Recreation in a COVID-19 World

10/28/2020 3 p.m. EDT

Session Type:  Education Session (1 hour)

Track: Leadership and Management


As we start thinking of what a post-pandemic world may look like in this coming decade (2020s), this session will help attendees think of next practices they want to shape in order to design an inclusive, welcoming and financially/environmentally sustainable park and recreation agency. During these increasingly unpredictable times, with changing demographics and technologies, this session also will share insights for how to build an agency culture and mindset that can innovate and thrive in chaos and embrace change as park and recreation agencies look to continue playing the role of essential components that sustain the community's very fabric and way of life.



Neelay Bhatt

Vice President, PROS Consulting, INC.

Neelay Bhatt's career on five continents includes Disney, The Super Bowl and The Olympics, in addition to several years of consulting, public speaking and training. TEDx, the global platform for ideas, describes him as a business and communications visionary. His service on the National Recreation and Park Association’s Board of Directors has served to ensure that "no child is left indoors."

Bhatt serves as the president of the Immigrant Welcome Center and aspires to make Indy the most welcoming city in America. He was chosen by the Indianapolis Business Journal as the area's "Forty under 40," serves on the Racial Equity Task Force on WFYI’s (Central Indiana’s source for NPR and PBS) Board and is nominated in a leadership role for the 2021 NBA All-Star Game in Indianapolis.

Bhatt is an alumnus of the Harvard Kennedy School and #1 ranked Sports Management Program at Ohio University. His keynotes and talks on magical customer service, trends, empathetic leadership and the art of storytelling have benefited executives, professionals, startups and students from North America to China and from Europe to New Zealand.

Bhatt champions “Ideas Worth Spreading” as the curator and organizer for TEDxIndianapolis, TEDxIndianapolisWomen and TEDxCollegePark (MD) besides leading a TED Global workshop in Canada, presenting multiple TEDx talks and coaching TEDx presenters as well.

As the principal at PROS Consulting INC. (headquartered in Indianapolis), Bhatt has led 130+ strategic and master planning, sports facility development, customer service training, and marketing and branding projects. These projects have recommended facility development and infrastructure improvements totaling over $2 billion  and are helping shape a better vision for health and wellness, conservation and social equity in communities globally.

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