Date: Thursday August 22nd
Time: 2:00pm – 3:15pm EDT
Cost: $25 Member/$45 Non-Member
This unique session will provide university-level researched tools and strategies to help public agencies drive revenue and improve customer service. Topics include differentiated pricing strategies, business planning, understanding your customers’ needs, social norm marketing, increase revenue through donations and much more. You’ll capture ‘real world’ success stories from a parks agency that has successfully implemented these strategies. You’ll walk away from this webinar with practical and tangible tools to make it happen for you, too! Join us, won’t you?
Upon completion of this webinar, learners will be able to:
1.Utilize new customer interaction/communication skills to more effectively “Sell” programs/services
2.Implement proven revenue generating ventures with little or no cost
3.Apply business planning tools to more effectively plan and grow programs and services.
Presenter: Jeff Price, MBA, Business Manager for the City of Everett Parks and Recreation
In addition to serving as Business Manager for the City of Everett Parks and Recreation, Jeff is an adjunct professor for the University of Phoenix and has written articles for Parks and Recreation Magazine as well as WRPA Magazine.